Here are the steps: Open Word for Mac and ensure all documents are closed.
The solution was to replace the current Normal.docm file with the old Normal.docm file. When upgrading to Word for Mac 2016 I lost all of the customizations made to the Normal.docm template. I encountered a similar problem and was able to arrive at a solution. Every time I start Word 2016, I get the same Draft view with fonts Calibri, etc. But when I relaunch Word 2016, none of the template saves are present. I try saving differently, via Normal.dotx, which is where the Normal.dotx got into the folder in the first place. Should I not be trying to save Word Macro-Enabled Template (.dotm)? OK, fine. The document “Document1” could not be saved as “Normal.dotm”. Type a different name for the document you want to save. Word cannot give a document the same name as an open document. Other user advice to save in the above location returns this dialog: Following official MS advice to save-as templates does not work for me. This folder currently has Normal.dotm and Normal.dotx. So, I have located my Word 2016 templates at: /Users//Library/Group Containers/UBF8T346G9.Office/User Content/Templates/ It seems there is confusion about the directory location of saved templates. It seems some others have found problems with altering the Normal template and found no joy from MS forums. I have no issues running them concurrently. Although I did a clean install, I did not uninstall MS Office 2011 apps.
I am running a brand new Macbook Pro 9,2 with Yosemite 10.10.5. I have not had the previews, and I just updated to 15.14.0 (150911). I customized the install to include only Excel, Word, and PowerPoint. I did a clean install of Microsoft Office for Mac 2016 from installers from my campus bookstore.
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